In those heady pre-lockdown days, the most common complaint about office life, and especially open plan office life, was the inability to get work done without distraction. Now a new paper from researchers at the University of Illinois suggests that the interruptions may have served some purpose in the way they helped people feel a sense of belonging in the workplace.
The study – Excuse me, do you have a minute? An exploration of the dark- and bright-side effects of daily work interruptions for employee well-being
led by Harshad Puranik and colleagues has been published in the US based Journal of Advanced Psychology (paywall).